Domain FAQ

  • What is a domain, and why do you need one?

    A domain name is the "website.com" that you see and use on your everyday Internet browsing. In order to use a domain name as your own, you will have to register for it first.

    Once you own a domain, you can use it to publish a website on the internet for others to browse, or use it as part of your email address. So people can send email to "yourname@yourdomain.com" instead of a publicly available @outlook.com or @gmail.com email.

    For a company or organization, it is crucial to own a domain that matches the company or brand name. It gives your company an online presence, and the general public will be able to recognize your trademark on your digital correspondence and on the Internet.

    For personal use, it can be very useful for a getting a unique and personalized domain name that matches your name or preference.

  • What are the differences between .com, .net, .org, or other domains?

    Other than the pricing, there isn't really much difference in terms of technical usage. It all comes down to corporate image and personal preference.

    Most domains are released with a specific purpose in mind. Although some have a restriction on registration, most are freely available for the public to register. (Example: .gov domains are restricted to government-related purpose)

    It will still be in your best interest to register a domain that best suits your use case.

    There are more than 100+ generic domains available. Let us know your area of interests, and we will help you find out what the options that best suit your needs.

  • What are the requirements for registering .com.my or .my domain?

    .my domains are managed and regulated by the Malaysia government. Only Malaysia registered companies or individuals are allowed to own a .my domain.

    For company or organization, you will be required to prduce your ROB (Registration of Business) or ROC (Registration of Company). This is a requirement for registering a .com.my, .net.my or .org.my domain.

    For personal use, all you need is a Malaysia IC number to be associated with the domain. This is a requirement for registering a .name.my or .my domain. Note that each IC number can only be used on up to 8 domains.

    Different restriction applies for .edu.my or .gov.my domain. These are reserved only for educational institution or government-related agencies only.

Domain Registration FAQ

  • How long does it take to register a domain?

    For top-level domains like .com or .net domains, they will usually take less than one day to register. However, after a domain is registered, it will usually take between 24 to 48 hours to be functional. This is called a "Domain Propagation" period, where ISP all over the world starts to update their DNS records.

    For .my domains, it will take 2-3 business days for registration, and up to 7 days for domain propagation.

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